Privacy Policy
1. Introduction
The Mightiest Limited (“we,” “us,” or “our”) , we are committed to protecting your privacy and personal data in accordance with Hong Kong’s Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”) and other applicable laws.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our Platform.
2. Data Controller Information
Data Controller: The Mightiest Limited
Contact: info@mightiest.hk
3. Personal Data We Collect
3.1 Information You Provide
- Account Information: Name, email address, phone number, date of birth, gender
- Payment Information: Credit card details, billing address (processed securely through third-party processors)
- Communication Data: Messages, feedback, customer service interactions
3.2 Information Automatically Collected
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent, click patterns, purchase history
- Location Data: General location based on IP address (precise location only with consent)
3.3 Information from Third Parties
- Social Media: Profile information if you connect social accounts
4. How We Use Your Personal Data
4.1 Primary Purposes
- Service Delivery: Process orders, manage appointments
- Account Management: Create and maintain your account, provide customer support
- Payment Processing: Process transactions, prevent fraud, issue refunds
4.2 Secondary Purposes (with consent)
- Marketing Communications: Send promotional materials, health tips, product recommendations
- Service Improvement: Analyze usage patterns, conduct research, improve Platform functionality
- Legal Compliance: Meet regulatory requirements, respond to legal requests
5. Legal Basis for Processing
We process your personal data based on:
- Consent: For marketing communications and optional services
- Contract Performance: To fulfill our service obligations
- Legal Obligation: To comply with financial regulations
- Legitimate Interests: For security, fraud prevention, and service improvement
6. Data Sharing and Disclosure
6.1 Service Providers
We may share data with:
- Technology Partners: Cloud storage, payment processors, analytics providers
- Logistics Partners: Delivery services, warehouse operators
6.2 Legal Requirements
We may disclose data when required by:
- Hong Kong courts or regulatory authorities
- Law enforcement agencies with proper legal authorization
- Emergency situations involving imminent health risks
6.3 Business Transfers
In case of merger, acquisition, or sale, your data may be transferred to the new entity with continued privacy protection.
7. International Data Transfers
Your data may be transferred outside Hong Kong to:
- Mainland China: For certain technical services (with appropriate safeguards)
- Other Jurisdictions: Only to countries with adequate data protection or with your explicit consent
All international transfers comply with PDPO requirements and include appropriate safeguards.
8. Data Security
We implement robust security measures including:
- Encryption: All data transmitted and stored is encrypted
- Access Controls: Strict authentication and authorization protocols
- Regular Audits: Security assessments and penetration testing
- Staff Training: Regular privacy and security training for all personnel
9. Data Retention
We retain your personal data for:
- Account Data: As long as your account remains active
- Financial Records: 7 years for tax and regulatory compliance
- Marketing Data: Until you withdraw consent
10. Your Rights Under PDPO
You have the right to:
- Access: Request copies of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Data Portability: Receive your data in a structured format
- Opt-out: Withdraw consent for marketing communications
To exercise these rights, contact us at info@mightiest.hk
11. Cookies and Tracking
See our separate Cookie Policy for detailed information about cookies and tracking technologies.
12. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors without parental consent.
13. Updates to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or Platform notifications.
14. Contact Information
For privacy-related questions or concerns:
Email: info@mightiest.hk
15. Complaints
If you have concerns about our data practices, you may file a complaint with:
Privacy Commissioner for Personal Data, Hong Kong
Website: www.pcpd.org.hk
Phone: (852) 2827 2827
This Privacy Policy is governed by Hong Kong law and complies with the Personal Data (Privacy) Ordinance.